Outreach Services

Overview

Libraries may have many different types of patrons who cannot make use of traditional circulation services. For these users, known in SirsiDynix Symphony as outreach users, the library must extend its services beyond its walls. Libraries may use any of the following methods to make its collection available to outreach users.

• Send bookmobiles or other delivery vehicles
• Ship materials
• Prepare materials to be picked up by designated representatives

The Outreach Services wizards assist the library staff in identifying and distributing library materials to users who cannot come to the library.

The module’s flexible design allows materials to be delivered to patrons in a number of situations, including the following.

• Homes of users who cannot come to the library in person
• Users who are located in areas too remote to be served by bookmobiles
• Bookmobile stops
• Schools
• Daycare centers
• Managed care facilities
• Correctional institutions
• Literacy and adult education programs
• Users conducting home schooling
• For information on configuring the Outreach Services module, see Getting Started with Outreach Services.

Wizards

The following wizards can be used to perform a variety of Outreach Services functions.

• Search Interest Wizard

Outreach Information and Maintenance Wizard Group

• Create Outreach Information Wizard
• Display Outreach Information Wizard
• Modify Outreach Information Wizard
• Remove Outreach Information Wizard

Interest Information and Maintenance Wizard Group

• Create Interest Wizard
• Display Interest Wizard
• Modify Interest Wizard
• Remove Interest Wizard

History Information and Maintenance Wizard Group

• Create History Wizard
• Display History Wizard
• Modify History Wizard
• Remove History Wizard

Route Information and Maintenance Wizard Group

• Create Route Wizard
• Display Route Wizard
• Modify Route Wizard
• Remove Route Wizard

Template Information and Maintenance Wizard Group

• Create Template Wizard
• Display Template Wizard
• Modify Template Wizard
• Remove Template Wizard

Miscellaneous

• Checkout Wizard
• Renew User Wizard
• Renew Item Wizard
• Discharge/Checkin Wizard

User Information and Maintenance Wizard Group

• Display User Wizard
• New User Registration Wizard
• Modify User Wizard
• Copy User Wizard
• Confirm Address Wizard
• Renew Privilege Wizard
• Suspend User Wizard
• Send User Message Wizard
• Remove User Wizard
• Unsuspend User Wizard

Hold Information and Maintenance Wizard Group

• Place Blanket Hold Wizard (Displays only if Demand Management is configured)
• Place Hold Wizard
• Display User Holds Wizard
• Modify User Holds Wizard
• Remove User Hold Wizard
• Display Title Holds Wizard
• Display Item Holds Wizard
• Modify Item Holds Wizard
• Remove Item Hold Wizard
• Trap Holds Wizard

The Item Search and Display Wizard, Check Item Status Wizard, and Getting Help and Print buttons (Print Wizard) also appear on the toolbar.

Set Properties may display as the first step of some wizards. Click OK to accept the default values.

Related topics 

Outreach Group Reports

Getting Started with Outreach Services