Renew Item Wizard

The Renew Item wizard focuses on a single item rather than all items associated with a user, and allows quick scanning of the item’s barcode. Although similar to the Renew User Wizard, you can use this wizard when the user comes into the library with the item to be renewed. The Renew Item wizard renews items that are physically presented at the Circulation Desk.

To renew a single item

Click the Renew Item wizard.

If you want the renewal to be recorded as a “seen” renewal (item is physically present for the renewal), select the Mark Item as Seen check box, if it is not already selected.

Do one of the following:

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In the Item ID box, scan the item’s barcode.

Note: If you want to use an RFID pad device to scan items, be sure to scan them one at a time so you can perform the appropriate action for each item. If you place more than one item on the RFID pad at a time, the RFID pad scans all the items in rapid succession, and WorkFlows only displays the information for the last item scanned.

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Type the item ID in the Item ID box, and click Renew Item.

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Use the Item Search helper to search for the item. If a list displays, select the item you want, and then click Renew This Item.

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If the Current button is available, click the button to select the last item record that was displayed, modified, or added.

The item is renewed and added to the Item(s) Renewed list. In the list of renewed items, click the glossary links to display more information.

For each renewed item, the title, user first name (or preferred name), middle name, last name, suffix, and new due date display. If a renewal fee is generated, the amount billed displays for the renewed item.

If the user has a patron credit account, and the wizard is configured to pay bills automatically with funds from the credit account, the amount paid from the credit account displays.

The cursor automatically returns to the Item ID field so you can renew another item.

If you select an item or group of items in the renewal list and right-click, a circulation menu opens. From this menu, you can perform a variety of circulation tasks. See Right-click Menus.

If the Review Items Before Renewing wizard property is selected, the Renew This Item? dialog box opens. Do one of the following.

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Click Renew This Item to continue the renewal process.

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Click Do Not Renew to close this dialog.

If applicable, give the user a receipt for the renewed item or items.

After you have renewed the item, select one of the following options:

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Clear Renew List to clear the renew list

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Close to quit the wizard

Important Considerations When Using this Wizard

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The new due date for each renewed item may vary depending on the loan period and circulation rule affecting the renewed item and whether or not the item is overdue.

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Depending on the circulation rule affecting the item, WorkFlows may disallow unseen renewals for a particular item if the user attempts to renew it before a certain number of days before the item's due date. In this case, WorkFlows displays the date and time an unseen renewal of that item will be allowed.

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WorkFlows alerts you if the item’s loan period is shortened to the date the user’s privileges expire, or to an alternate due date for a high-demand item or a booked item. Note the date shown on the alert message and inform the user of the new due date.

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If the user has a credit account and policies are configured to automatically pay bills/fines with money from the credit account, bills created during renewal may be paid automatically with funds from the user’s credit account. For more information, see FAQs: Credit User Accounts.

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If you scan a circulation set ID, a the list of items in the set will display. You can renew all items at once or select individual items for renewal. For more information, see FAQs: Circulating Items in Groups.