Display User Holds Wizard

The Display User Holds wizard is used to display all holds placed by a specific user. This wizard is useful when a user asks if any of the requested holds are available.

To display user holds

In the Holds group, click the Display User Holds wizard.

Under Identify User, in the User ID box, you can search for a user by either scanning in the user’s ID or using the User Search helper. If the Current record button displays, you can click this button to select the current user.

At the top of the Holds tab, the total number of holds displays for this user. In the holds list, the item’s title and item ID, hold level, hold status, date the hold was placed, the library from which the hold should be picked up, the date by which the hold should be picked up, hold expiration date and mail service displays for each of the user’s holds. The hold suspension date and hold unsuspension date will display if the Display suspension dates property is selected in the Display User wizard.

Under Display Options, you may select options to display holds for the user by Pickup Library, Placed at Library, or Owning Library. Select a library name in the Library list, and select one of the display library options.

In the Type of Hold list, you may choose to display All holds, only Available holds, only Active holds, only Inactive holds, only Reserve holds, or only Recalled holds for the user.

When Inactive is selected as the Type of Hold, the Inactive Reason column displays. The inactive hold reasons are Cancelled (hold was cancelled or removed), Expired (hold expired), Hold was cancelled when item was placed on reserve, Hold was filled, and Hold expired on holds shelf.

To continue, click one of the following options:

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Display Another User’s Holds to display a hold for another user

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Close to exit the wizard

Important Considerations When Using this Wizard

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You can sort items in the Holds list in ascending or descending order. To do this, simply click the column heading of the column you want to sort.

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When a user’s record is located, information from the user record displays under User Information. User Information only displays if the Configure Display of User Status Header attribute in the Global Configuration wizard is set to Display User Status Header in Circulation Wizards.

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It may be possible to find a user by a previous user ID, if configured in policies. Go to the FAQs: Searching User Records topic.