FAQs: Creating and Displaying History Records

The following procedures describe variations to the standard history creation and display tasks.

How do I create a history record for a non-registered user?

Use the Register New User helper in the Create History wizard to create the user record and the history record.

To create a new user record and the history record

The User Search window displays.

The Identify New User window displays.

The Complete window displays the message Record Updated.

How do I create a history record for a non-outreach user?

If you try to create history information for a non-outreach user, the following message displays.

User ID: Not an outreach user

To create a history record for a non-outreach user

The Create Outreach Information window displays.

Note: The Route ID field is required.

The outreach user record is created for the user.

How do I display a history record for a user who lost his library card?

On the Display History Wizard click the User Lost Card Helper to display the user record, issue a replacement card, and display the user’s history record.

To display a history record for a user who lost a library card

The User Search window displays.

When the lost card has been deactivated and the new card has been assigned, a message displays in the Complete window.

How do I set display options for history records?

The history display options for the Display History wizard are found in the wizard’s Set Properties screen.

To customize the history display

All displays all history records.
Rejections displays only history records that have been rejected.
Selections displays only history records that have been selected.
None does not display any history records.

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