FAQs: Replacing a User’s Lost Library Card
| • | How do I reinstate a user’s lost card? |
| • | What policies must be defined for me to replace a user’s lost library card? |
How do I reinstate a user’s lost card?
When a user’s card is marked as lost, the User Lost Card wizard updates the user’s record with the LOSTCARD user profile and updates the Department field with the value “LOST.” To reinstate the user’s lost card, you will need to modify the user’s record by changing the LOSTCARD user profile and completely clearing the Department field.
What policies must be defined for me to replace a user’s lost library card?
The following policies must be defined before you can replace a user’s lost library card.
| • | LOST Location policy |
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| • | LOSTCARD User Profile policy |
For information on how to create each of these policies, go to FAQs: Defining Missing and Lost Policies.
Some older systems may still use the superseded user profile configuration. If so, the NOACCESS User Access and PUBLIC Environment policies must also exist the system.