FAQs: Understanding Errors in Reports
| • | Why do I get messages like ”error number 0 on charge notice not found” when running notice reports? |
| • | Sometimes ”error message 111 on item start” appears in my report log. What does this mean? Is it serious? |
| • | Why do I see ”error 111” messages in reports with hold selections? |
| • | What does the ”Error setting options” type of message mean when I try to schedule a report? |
| • | What does the message “Program not found” mean? |
| • | What does the message “File empty” mean? |
| • | What does the “.folddata.” message in the report log mean? |
Why do I get messages like ”error number 0 on charge notice not found” when running notice reports?
When running a report to generate overdue notices, some notices may contain only the user’s name and address, and messages like the following display in the report log.
error number 0 on charge notice not found
The ”error number 0 on charge notice” message usually indicates that charges have been selected for which no output has been designated. For example, in the output options, if you only set notices to print for charges with exactly 2 notices or more than 2 notices, and you selected all charges in the charge selection, then you will receive the error number 0’s on charge records for which only 0 or 1 notices have been sent.
In order to resolve this, add a selection in the charges selection that matches your output designation. In other words, if you selected to print final overdue notices for charges with more than 2 notices, then add a selection to the charges selection to include charges with more than 2 notices.
Sometimes ”error message 111 on item start” appears in my report log. What does this mean? Is it serious?
Error 111 simply means that a selection tool was asked to find something that is not there.
For example, the Count Item Titles report has three selection tabs: Title Selection, Call Number Selection, and Item Selection. The keys of the title records you select using selection criteria are passed to call number selection. The title keys are used to look up only the call number records associated with those title keys. From this set of call number records, your call number selections are applied. The resulting call number keys are used to copy records. The report is assuming that copies exist for all those call number records. There are a number of valid reasons why you might have call number records that do not have any copies attached, such as a title on order with no received copies. Any selected call number record with no copies attached will result in an error 111.
When Error 111 occurs, setting Number of Copies to Greater than 0 in the Call Number Selection tab will take care of the errors. This is a good selection to make any time a item selection follows call number selection.
Reports of error 111 in report logs is rarely cause for concern.
Reports of error 111 in the workstation error log should be reported to SirsiDynix Customer Support.
Why do I see ”error 111” messages in reports with hold selections?
Holds contain an ACTIVE or INACTIVE status. When a hold is INACTIVE, it is possible to remove the item or user, which makes it possible for reports to generate these ”error 111” messages. However, because reports contain a default to select only ACTIVE holds, the ”error 111” is encountered only if you remove the ACTIVE default, or you had a scheduled report which you did not set to select only ACTIVE holds.
What does the ”Error setting options” type of message mean when I try to schedule a report?
Occasionally, report selections and output will contain values that cannot be modified, but must display in order to set the value default. If you attempt to modify one of these fields, and then schedule the report, the following type of message displays.
Error setting options.Detail: Read only data had been modified:selorder:Library
One place that this type of message will commonly display is in the Library field of an acquisitions selection. Selection of a particular library’s orders, funds, invoices, and vendors can only be accomplished if the user scheduling the report has the same station library as the acquisitions records being selected. The default Library that displays in most acquisitions reports cannot be modified. If the staff attempts to modify the library, the message displays and the either the default library must be restored, or the user must log in using another station library login.
Another place that this message displays is when acquisitions notices are being printed, and the Order ID Notice Output Option for Type of Notice is modified. The Order ID Notice is used by multiple notice reports including purchase order and cancellation notices. However, the selection that displays for any of the reports that use the Order ID Notice is the only valid selection. If the staff attempts to modify the type of notice, the message displays and the default type of notice must be restored.
What does the message “Program not found” mean?
The “Program not found” message may display when running a report and you have opted to print the report results. This message indicates that you have not selected a default application to view and print report results.
Go to the Report Session Settings wizard, and make selections for the following:
| • | In the Application to View Reports field, use the Select File gadget to specify the full pathname to the application that will be launched when viewing templates, scheduled reports, and finished reports. |
| • | In the Application to Print Reports field, use the Select File gadget to specify the full pathname to the application that will be launched to print templates, scheduled reports, and finished reports. |
On Windows workstations, the delivered default pathname is C:\Program Files\Windows NT\Accessories. The default application executable file that will start when printing a report is wordpad.exe.
On Macintosh workstations, no default pathname is delivered, but the typical pathname to a text editing application is \Applications\TextEdit.app.
What does the message “File empty” mean?
The “File empty” message displays when a report is supposed to create a results set but no records are selected. The common message seen when you’ve run a report without making report selections (such as user or item selections), and you’ve selected the Format Report check box is:
File empty:/s/sirsi/Unicorn/Rpttemp/rptmvaOTl
You can correct this by making appropriate report selections (item selection, user selection, and so forth).
What does the “.folddata.” message in the report log mean?
For reports that are not designed to produce a results set (such as Count Items), you may see the “.folddata.” message.
In the View Finished Reports window, if you select the View Results check box but do not select the Format Report check box, WordPad may open and display the unformatted report output with the following formatting text.:
.folddata
.folddata
.report
.col 2,21l,2,20l,2,16l,2,16l,2,16l,2,8r,2,7r,2,6r,2,10l,2,10l
.title
$(14572)
$<produced:u> $<monday:u>, $<april:u> 13, 2009 $<at> 12:21 PM
.end
.colhead
$<user:U> $<name:U> $<userID:U>
$<charged:U> $<due:U> $<renewed:U>
$<renewals:U> $<unseen_renewals:U>
$<overdue:U> $<recall:U> $<recalled:U>
$<locn:U> $<library:U>
.end
You can correct this by selecting the Format Report check box.
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