Debt Collection Group Reports
The Debt Collection group of reports provide a way for libraries to identify users who require additional action to be taken beyond generalized bill and overdue notices, and to provide the information selected in an XML file suitable for loading into a third-party debt collection agency. The Debt Collection reports accomplish the following tasks.
| • | Provide summaries or detailed data on users with delinquent bills and charges in an XML file designed to send to a collection agency |
| • | Provide summaries or detailed data on delinquent users who have had bill paying activity since the last debt collection report was run, in an XML file designed to send to a collection agency |
| • | Provide summaries or detailed data for all currently referred users in an XML file designed to send to a collection agency |
| • | Produce final bill notices to advise patrons that their unpaid bills will be referred to a collection agency unless payment is received |
The Debt Collection Group of reports are part of the Unique Management Interface. Go to FAQs: Using Debt Collection Reports before getting started.
The delivered default settings are those values recommended by Unique Management for sites to use. If you are using a different third-party debt collection agency, use the default settings that are recommended to work with that agency’s software.
Before using these reports, make sure that complete address information has been entered in your users’ primary address for the collection agency to use to contact the user.
Report List
The following reports are in the Debt Collection group of reports.
|
Report Name |
Source |
|
Collectiondata |
|
|
Collectupdate |
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