| • | How do I display a user's reservations when the user can not present a library card for me to scan? |
| • | How do I display a user's reservations if a “Reservation does not exist” message appears? |
How do I display a user's reservations when the user can not present a library card for me to scan?
The User Search step of the Display User Reservations wizard allows you to search for the correct user record when the user cannot present a library card for you to scan. See the User Search Helper topic for more information.
How do I display a user's reservations if a “Reservation does not exist” message appears?
In the Display User Reservations wizard, check the following information.
| • | The user identification was typed correctly. |
| • | The correct user was selected. |
| • | The user made a reservation for the title. |
Reservations that have been charged and discharged will not display on the calendar.
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