| • | What is a reserve hold? |
| • | What is the difference between the Display Hold Reserve property and the Hold Reserve Desk Item property in the Place Hold wizard Properties screen? |
| • | How do I place a reserve hold? |
Typically, a reserve hold can only be filled with a reserve item, unless the Reserve Hold check box is selected in the Place Hold wizard properties. If this check box is selected, a reserve item or non-reserve item can be use d to fill the hold. If an item is on reserve, and you place a reserve hold on it, the hold will become available the next time the item is returned to the Reserve Desk. The reserve hold will be satisfied when you check out the item from the Reserve Desk.
If you place a standard hold (not a reserve hold), this hold can only be satisfied by an item in normal circulation. If you place a standard hold on a reserved item, the hold will not be available as long as the item is on reserve. Even though the item is discharged and available at the Reserve Desk, the standard hold will not become available. The standard hold will become available when the item is taken off reserve.
Only staff members are allowed to place a reserve hold because reserve materials are usually circulated for short loan periods.
The location of an item being held for a Reserve Desk is Reserves, not Holds.
What is the difference between the Display Hold Reserve property and the Hold Reserve Desk Item property in the Place Hold wizard Properties screen?
The Display Hold Reserve property controls the display of the Reserve Hold check box in the Place Hold wizard. The Reserve Hold check box allows you to choose if the hold is to be placed on items at the Reserve Desk, or on items in regular circulation. The Hold Reserve Desk item property, if selected, specifies that all holds placed by the Place Hold wizard will only be items at the Reserve Desk.
The property you use depends on what kind of holds you want staff members to place. If you want to allow staff members to place holds on reserved items and items in regular circulation, use the Reserve Hold check box. If you want staff members to place holds only on reserved items, use the Hold Reserve Desk item property.
How do I place a reserve hold?
Use the Place Hold wizard to place a reserve hold. The Display Hold Reserve check box or the Hold Reserve Desk Item check box in the Place Hold wizard properties must be selected for the hold to be placed on the requested copy at the Reserve Desk. Remember that you must use a login with administrative privileges to change wizard properties.
To allow reserve desk holds to be placed
| 1 | Open the Place Hold wizard’s Set Properties window. |
| 2 | On the Behavior tab, select the Display Hold Reserve check box or select the Hold Reserve Desk Item check box. |
| 3 | Click OK to save the change you made to the wizard properties. |
Once you have set the Display Hold Reserve property or the Hold Reserve Desk item property, you can place reserve holds as follows.
| 1 | Click the Place Hold wizard. |
| 2 | In the User ID box, scan the user’s library card. Or, search for the user using the User Search helper. |
| 3 | In the Item ID box, scan the item’s barcode. |
| 4 | Complete hold information as needed. |
| 5 | If you selected the Display Hold Reserve property in the Place Hold wizard, the Reserve Hold check box displays. Select the Reserve Hold check box. If you selected the Hold Reserve Desk Item property, the hold will automatically be considered a reserve hold. |
| 6 | Click Place Hold. |
If a reserve hold had been placed on a copy that was subsequently released from reserve, SirsiDynix Symphony will check for reserve holds and change these reserve holds to standard holds.